Customer Service Representative Urgently Wanted
JD:
1. Knowing our products inside and out to better serve our customers.
2. Responding promptly to customer inquiries to deliver an excellent customer service via WhatsApp, phone call etc.
3. Interacting with customers with accurate troubleshooting to provide a professional customer support.
4. Acknowledging and resolving customer complaints with a positive, empathetic and professional attitude all the times to ensure customer satisfaction.
5. Collecting customers’ feedback including comments, complaints etc. to improve our product function and experience.
6. Communicating and coordinating with internal teams including Technical Dept., Marketing Dept. etc. on Customers’ feedback to improve the overall customer experience.
Call: 056-1703419
Email; info.moriox@gmail.com
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